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Operations Manager Ofsted Supported Accommodation

--SwiftSF ( Test Recruitment )--

We are seeking an experienced and dedicated Operations Manager to oversee the delivery of high-quality care and support within our Ofsted-regulated accommodation services. You will play a key leadership role in ensuring that young people receive safe, supportive, and nurturing care while meeting all regulatory standards.

About the Role

As Operations Manager, you will lead and support staff teams, ensuring services run smoothly and in line with Ofsted requirements. You will oversee compliance, manage budgets, and develop operational strategies that ensure the highest standards of care. This role requires strong leadership, safeguarding knowledge, and the ability to inspire and motivate staff.

Key Responsibilities

  • Oversee the day-to-day operations of supported accommodation services.
  • Ensure compliance with Ofsted regulations, safeguarding policies, and statutory requirements.
  • Lead, supervise, and support staff teams to deliver person-centred care.
  • Manage budgets, staffing levels, and resources effectively.
  • Develop, implement, and review policies and procedures to maintain high standards.
  • Work collaboratively with local authorities, social workers, and external agencies.
  • Monitor quality assurance, performance data, and improvement plans.
  • Promote a culture of continuous development and reflective practice.

Must Have

  • Significant management experience within residential childcare, supported accommodation, or a related care setting.
  • Strong understanding of Ofsted requirements and safeguarding legislation.
  • Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards).
  • Excellent communication, organisational, and leadership skills.
  • Resilience and the ability to handle complex and challenging situations.

Nice to Have

  • Previous experience managing multiple sites or services.
  • Full UK driving licence and access to transport.
  • Additional training in areas such as therapeutic approaches, trauma-informed care, or mental health.
  • Experience in strategic planning and service development.
Leadership & Staff Management
Safeguarding & Compliance
Decision Making & Autonomy
Care Quality & Young People Outcomes
Administrative & Organisational Skills

Responsibilities

  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software

Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium

Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product
Our Product

Discover our products.

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What We Offer

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more


Perks

A full-time position
Attractive salary package.


Trainings

12 days / year, including
6 of your choice.


Sport Activity

Play any sport with colleagues,
the bill is covered.


Eat & Drink

Fruit, coffee and
snacks provided.

BIA Pre-Screening Questionnaire True Full Name char Email Address email Do you have a degree in Social Work, Nursing, Occupational Therapy, or Psychology? selection [("yes", "Yes"), ("no", "No")] Have you completed Best Interests Assessor (BIA) training & accreditation? selection [("yes", "Yes"), ("no", "No")] Auto-Reject Unqualified Applicants on_create [["degree", "=", "no"], ["bia_cert", "=", "no"]] Best Interests Assessor - Legal Knowledge Test Test your knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS). True What are the 5 key principles of the Mental Capacity Act (MCA) 2005? multiple_choice [ ("assume_capacity", "A person must be assumed to have capacity unless proven otherwise"), ("all_steps_taken", "All steps must be taken before deciding someone lacks capacity"), ("right_to_make_unwise", "A person has the right to make an unwise decision"), ("best_interests", "Any decision on behalf of a person must be in their Best Interests"), ("least_restrictive", "Any decision must be the least restrictive option") ] ["assume_capacity", "all_steps_taken", "right_to_make_unwise", "best_interests", "least_restrictive"] What is the purpose of a Best Interests Assessor (BIA)? multiple_choice [ ("determine_lawfulness", "To determine if a deprivation of liberty is lawful and necessary"), ("approve_care_plan", "To approve all care plans for individuals"), ("replace_doctor", "To override medical decisions"), ("inform_family", "To only inform family members of care decisions") ] ["determine_lawfulness"] What is the 2-stage test for assessing mental capacity? multiple_choice [ ("impairment", "Stage 1: Is there an impairment of the mind or brain?"), ("decision_making", "Stage 2: Does this impairment affect their ability to make a decision?"), ("consultation", "Stage 3: Must always consult family"), ("automatic_decision", "Stage 4: Capacity must be assumed unless a doctor confirms otherwise") ] ["impairment", "decision_making"] Auto-score Legal Knowledge Test on_complete [["score", ">=", "80"]] BIA Application Rejection ${object.company_id.email} Your BIA Application - Not Progressing Dear ${object.partner_id.name},

Thank you for applying for the Best Interests Assessor role. Unfortunately, your application does not meet the required qualifications, and we will not be progressing further at this time.

We appreciate your interest and encourage you to apply again in the future.

Best regards,

The Recruitment Team

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